On the Android device, open the default Camera app.Change the Video Format on a Samsung Galaxy S9 or S9+ See this article from Apple for more information on the various video formats. On the iOS device, open the Settings app.To change the video format on the iOS device: H.264 content is supported in Knowmia, Snagit, and Camtasia. To avoid problems with importing content from the camera roll, change the settings on the device to record with the H.264 codec. Change the Video Format on the iOS Device Record With FuseĬontent that is recorded directly in the Fuse app is recorded using the H.264 codec, and is supported in TechSmith Relay, Snagit, and Camtasia. As a result, it may take longer to import H.265 recordings. IOS Only: H.265 content that is imported into the Fuse Library will be re-encoded to H.264. Please follow these guidlines when creating content with TechSmith Fuse on these devices. Samsung Galaxy S9 or Samsung Galaxy S9+.The following devices have the ability to record with the H.265 video codec: Content recorded with the native Camera app on iOS or the native Camera app on certain Android devices (with the H.265 video codec) and imported into TechSmith Fuse will not work with Knowmia (formerly TechSmith Relay), Snagit, or Camtasia. TechSmith products do not support H.265 content. Support for High Efficiency Video Coding (H.265) Support for High Efficiency Video Coding (H.265). To learn more about best practices for TechSmith Fuse, see: TechSmith Fuse is a mobile application that shares media directly to TechSmith products. What are the best practices for recording content with TechSmith Fuse? Solution
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